http://www.dynamicperformancesystems.com/taxonomy/term/13 The taxonomy view with a depth of 0. en http://www.dynamicperformancesystems.com/content/Changing-Customer-Experience <p class="rteleft">I wonder what has happened to the concept of serving customers. These days, dealing with &quot;service&quot; employees can be an exercise in frustration. Yes, we've all been inconvenienced by poor service. But how does it impact your business when your employees fail to give less than stellar service?<br /><p><a href="http://www.dynamicperformancesystems.com/content/Changing-Customer-Experience">read more</a></p> http://www.dynamicperformancesystems.com/content/Changing-Customer-Experience#comments customer service QSR serve staff Tue, 22 Jul 2008 14:12:45 -0400 Fred 128 at http://www.dynamicperformancesystems.com